Questions
Answers about transfers, delivery, insurance, and how requests work with our licensed community pharmacies in BC.
Questions
- What does it cost?
- Prices are not listed on this website. You approve any cost before you are charged. A payment card is not required to start a transfer.
- How does a transfer work?
- You tell us the pharmacy that has your prescriptions. We ask that pharmacy to move them. You do not have to list each medicine.
- Where do you deliver?
- Free delivery, usually 1–3 business days, with tracking
- How does insurance work?
- BC minor-ailment assessments are covered for eligible BC residents with a BC health card (MSP). PharmaCare and most private plans are billed directly.
- Can I look after a parent or a child?
- Yes. Add a family profile and start a request for them.
- Can I talk to a pharmacist?
- Yes. Message a pharmacist or book a call. Call times are shown in Pacific time. There is no chatbot.
- How is my information protected?
- Account and health information entered on this website is stored on servers in the United States (AWS region us-west-2) today. Dispensing and pharmacy records at the British Columbia pharmacies follow College of Pharmacists of BC rules separately. The privacy policy is linked in the footer. We do not sell your information.